Contact Fitbit Customer Service
Fitbit Phone Numbers and Emails
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Fitbit Contact Information
Corporate Office Address:
199 Fremont Street, 14th Floor
Other Info (opening hours):
101 FEDERAL ST., 24TH FL
BOSTON, MA 02110
15255 INNOVATION DRIVE
SAN DIEGO, CA 92128
14331 ISSAQUAH-HOBART ROAD
ISSAQUAH, WA 98027
76 LOWER BAGGOT STREET,
DUBLIN 2, IRELAND
UNIT 828, LEVEL 8, ADMIRALTY
CENTRE TOWER II, 18 HARCOURT
ROAD, ADMIRALTY, HONG KONG
5 CORPORATE AVENUE,
150 HUBIN ROAD,
SHANGHAI, 200021 CHINA
PARNAS TOWER 29F 521
SEOUL, KOREA 06164
8A AVIATORILOR BLVD. 2ND
FLOOR 011852 BUCURESTI
51A K. TSETKIN ST., 6TH FLOOR, SUITE 10,
MINSK, BELARUS 220004
LEVEL 4 AUGUSTA POINT,
SECTOR 53, GOLF COURSE ROAD,
22F SHIBUYA MARK CITY, 1-12-1
#19-02 GUOCO TOWER
1 WALLICH STREET
ROOM NO. 1450-1453,
14/F, TIMES FINANCIAL CENTRE,
NO.4001 SHENZHEN AVENUE,
FUTIAN DISTRICT, SHENZHEN POST,
Fitbit International Limited
76 Lower Baggot Street
Dublin 2, Ireland
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Fitbit Rating Based on 601 Reviews
Product or Service Quality
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
All 986 Fitbit reviews
Summary of Fitbit Customer Service Calls
10:50 AVG CALL
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fitbit Customer Service?
Product/ Service Question:
- “Luxe not working”
- “Phone does not work”
- “Side button not working”
Payments and Charges Question:
- “My ionic will not charge”
- “My versa is not holding the charge”
- “Trying 2 place an order of charge 5 sport bands”
Request for Information Question:
- “Time is incorrect on my watch can't figure out how to reset it”
- “Fitbit premium question”
- “How do I change the time?”
Return/ Replace Question:
- “I returned a fitbit sense and i want to know what is going on with my return.”
Shipping and Delivery Question:
- “I have got the wrong product while u have paid more for the product I didn't receive”
- “Trying to find where I can get the screen replaced”
- “To know regarding my order delivery”
- “Won't let me log in”
- “Reser password”
- “I forgot my password”
Activation/ Cancellation Question:
- “Cancel fitbit premium”
- “I want to cancel my order”
- “To activate my versa 3”
- “Watch Service....Side button not working”
- “Service issues”
- “For service bluetooth”
- “My refund order #1mse28fmqa8ys”
- “I need a refund watch not working”
Website/ Application Question:
- “Having trouble ordering Versa 3 on Fitbit website at Sale price”
- “Invoice Copy for the Order #BVF8W2ZLJ”
- “Your fitness wristband not able to use”
- “Fitbit versa quit keeping time”
- “Issue with Fitbit wristband”
If The User of company services are unsatisfied with The User's purchase from Fitbit.com for any reason, The User have 45 days from the date of shipment to request a full refund. The User of company services must return the Product to Fitbit to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with The Customer's purchase must be included with The Client's return. The return authorization number must be included along with The Client's returned product. Products purchased in November and December can be returned through January 31 of the following year or 45 days from the date of shipment, whichever is longer. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. The Client are responsible for and must prepay all shipping charges and The User of Website assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit.
To read more: https://www.fitbit.com/returns
To read more: https://www.fitbit.com/returns
To read more: https://www.fitbit.com/legal
The Company believe that transparency is the key to any healthy relationship. At Fitbit, www.fitbit.com is all about healthy. www.fitbit.com appreciate that The Client of Fitbit are trusting Website with information that is important to The User and Fitbit want to be transparent about how The Company use it. Here Fitbit describe the privacy practices for Company's devices, applications, software, websites, APIs, products, and services (the "Services"). The User of Website will learn about the data www.fitbit.com collect, how Website use it, the controls The Company give The Client over The Client's information, and the measures Fitbit take to keep it safe. When The Client of Fitbit use Company's Services, The Company collect the following types of information. Some information is required to create an account on Fitbit's' Services, such as The User's name, email address, password, date of birth, gender, height, weight, and in some cases The Client's mobile telephone number. This is the only information The Customer have to provide to create an account with Website
To read more: https://www.fitbit.com/legal/privacy
Customer Care, Replacement, Technical Support
Charge Hr Fitness Tracker, Fitness Tracker, Smartwatch
Pros: I enjoy the device while it works, Loved it when it worked, I like it when it is working, Tracking steps and sleep, Great when it works
Cons: Customer service, It does not work properly, Defective, Warranty, Defective manufacturing
Fitbit is ranked 95 out of 852 in Gadgets and Accessories category
USA, Europe, Worldwide, Australia, Canada, UK
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Fitbit Customer Care
Boston, Ma 02210
San Diego, Ca 92128
Issaquah, Wa 98027
Dublin 2, Ireland
Centre Tower Ii, 18 Harcourt
Road, Admiralty, Hong Kong
5 Corporate Avenue,
150 Hubin Road,
Shanghai, 200021 China
Seoul, Korea 06164
Minsk, Belarus 220004
1 Wallich Street
14/F, Times Financial Centre,
No.4001 Shenzhen Avenue,
Futian District, Shenzhen Post,
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Contact Fitbit customer service
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Contact details Email Fitbit
Using Resolver you can:
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We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Fitbit.
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.Fitbit Charge 5 - Cât de bun este - Prim Contact - Cavaleria.ro
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